faq

Jiangsu Hengdali Steel Industry Co., Ltd.

Frequently asked question

We offer a wide range of steel products, including carbon steel, galvanized steel, PPGI and PPGL. Our products are available in various forms such as sheets, plates, pipes, and bars.

The minimum order quantity for each specification is 2 tons.

Yes, we can provide samples upon request. Please contact our sales team for more details.

We accept various payment terms, including T/T (Telegraphic Transfer), L/C (Letter of Credit), and more. Please discuss your preferred payment method with our sales team.

Delivery time depends on the quantity and specification of the order. Generally, it takes about 15-30 days after receiving the deposit.

Yes, we provide customization services to meet specific requirements, including different sizes, grades, and finishes. Please provide your detailed specifications to our team.

We adhere to strict quality control procedures at every stage of production. Our products are tested and certified to meet international standards.

We offer various shipping options, including sea freight, air freight, and express delivery. We work with reliable logistics partners to ensure timely and safe delivery of your orders.

You can request a quote by contacting our sales team through email, phone, or our website. Please provide detailed information about your requirements for an accurate quotation.

Yes, we offer comprehensive after-sales services, including technical support and assistance with any issues that may arise after delivery. Our customer service team is always ready to help.